Exchange Policy
We offer exchanges for items within 15 days of purchase. Items must be unworn, unwashed, and in original condition with all tags attached.
Refund Policy
Refunds are processed within 5-7 business days after we receive your returned item. The refund will be issued to your original payment method.
Eligibility Requirements
To be eligible for an exchange or refund:
- Items must be returned within 30 days of purchase
- Products must be unused and in original packaging
- All tags and labels must be attached
- Proof of purchase is required
How to Exchange or Return
Follow these steps to initiate an exchange or return:
- Contact our customer service team
- Provide your order number and reason for return
- Pack the item securely in its original packaging
- Ship the item to our returns address
Processing Timeline
Once we receive your return:
- Inspection: 2-3 business days
- Refund processing: 5-7 business days
- Exchange shipping: 3-5 business days
Questions?
If you have any questions about our exchange and refund policy, please contact our customer service team. We're here to help!